Industry report

The 2021 Digital Employee Experience Trend Report


*Did you know that less than 14% of companies offer an induction into remote working when transitioning employees from a physical role to a remote one? 

If 2020 proved anything, it’s the critical need for businesses to be there for employees, and HR services are at the core of this relationship.

After capturing insights from hundreds of HR leaders across different industries on how they are tailoring digital HR experiences for their employees, we launched The 2021 Digital Employee Experience Trend Report.


While some industries utilized the pandemic as a catalyst for necessary change, others struggled to get off the ground.


Findings in this report include:

  • Investments made into HR services during the pandemic
  • Impact of agility within technology on HR departments as a whole
  • Perceived accessibility of HR services by employees and the knock-on effects on the digital employee experience
  • How far companies have gone with capturing feedback and tracking employee usage

*Results captured from Applaud's digital employee experience audit

Download the 2021 trend report

Consumer-grade technology for the world of work

“At home people have their iPhone Xs and then they go to work and they go back 20 years. Applaud closes that gap.”
An Applaud customer.
Employees should enjoy the same standards and experiences from technology inside the world of work, as they expect outside the world of work, as consumers. At Applaud, we create HR technology that your employees can’t live without. The Applaud HR platform connects to the HR systems you already have in place, transforming them, without disruption, into exceptional technology experiences.
With a no-code approach, HR technology experiences beyond your imagination are easier than you expect with Applaud. Applications can be easily built, extended or personalized to your users and your organization, allowing you to adapt to changing employee expectations faster than ever.