AI Assistant

HR answers with a
human heartbeat

Always-on, on-brand support that speaks each employee’s language.
Instantly, personally, securely. 

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Trusted by 100s of enterprise customers with a complex, global HR

Instant wins for employees (and HR)

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24/7 Clarity

24/7 answers that slash ticket queues
and end the “where’s that policy?”
chase. 

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Personalized Precision

Sees role, country and context - so UK
staff never land in US policies again. 

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On-Brand Voice

Mirrors your brand tone and empathy in
every reply. 

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Chat-Driven Actions

Books leave, raises a case or fills a
form – no clicks, no fuss.

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Transparent Trust

Cites its sources and logs every chat
for crystal-clear audit trails.  

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Why Applaud AI Assistant?

 
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Zero-lift launch

Plug in SharePoint, ServiceNow, Confluence or plain PDFs and you’re live. No re-writing docs or AI training.

 

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Agentic power

“Need next Friday off.” → Done. The Assistant executes tasks or hands off to HR when a human touch is smarter. 

 

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Guardrails built-in

Role-aware data access, live moderation against harmful content and full audit history keep HR sleeping easy. 

 

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Insight to Action

Dashboards track progress, completion and sentiment so you can spot friction and fix it fast.

 

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Technology AI Awards 2025 - Best AI Winner - Applaud HR

Winner of 2025 Technology AI Awards

Based on actual customer results (not just cool features).

Plays nicely with your stack

Own a tool we haven’t met yet? Our no-code Creator Platform makes the handshake.

View all integrations

Let data drive better HR

AI dashboard groups hot topics, sentiment and savings. Spot gaps in a click.

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Thumbs-up/down + free-text feedback helps you continually improve source knowledge.

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Conversation history pick up right where they left off. 

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75%Productivity increase
95,000Happy users
0Training required
“Applaud’s cutting-edge mobile and desktop interfaces are a refreshing user-friendly change that encourages our associates to engage with their own data.”
Photo of Robert Reiling, National Director EBS Systems and BI

Robert Reiling, National Director EBS Systems and BI
Advantage Solutions

1Legacy system retired
100%Adoption
90%Satisfaction rate
“Applaud’s solution has been an instrumental part of the HR Transformation journey that we are undergoing throughout the whole Ministry. We are on track to achieve our objectives and create frictionless experiences for all of our employees.”

Ramy Rajab Zein, General Supervisor of the General Administration of Application Solutions
Ministry of Environment, Water and Agriculture (MEWA)

367%Self-service usage
600%More job applications
1000%Rise in platform activity
"Applaud have helped to transform our People Services. Since the Applaud implementation, the enhanced experience continues to prompt positive feedback from our staff and ROI has been delivered to our organization."

Jackie Noorden, People Operations Director
National Trust

100% Adoption achieved
6-Month Satisfaction surge
1Unified experience
Applaud’s powerful workflows and customization features have allowed us to transform Oracle E-Business Suite to suit the complex needs of our business. Its easy-to-use functionality has been a breath of fresh air as new users only have to be shown the platform once. It’s so easy we never have to explain it again.

IS&T Unit Head Applications.
Allseas

£1 millionSaved
15,000 Employees live
33%Offboarding spend saved
This project has been so successful that they are now expanding and investing in more of Applaud’s offerings in order to maximize the benefits associated with the implementation.
Photo of Ivan Harding, CEO and Co-founder

Ivan Harding, CEO and Co-founder
Applaud