Creator Platform
Use case
Learn
Support
Grow
Best for: IT-centric enterprises
ServiceNow’s HRSD, Employee Center and Onboarding shine when your HR service model must mirror an established ITSM stack and you already have deep ServiceNow skills. Expect powerful workflow control; just be ready to involve the platform team for every tweak.
Best for: Office power users
Copilot’s superpower is summarizing and answering within Teams, Outlook and Word. It excels at content recall but stops short of policy governance, SLA timers or case routing beyond the Microsoft stack.
Best for: Native Workday shops
Workday Help and Journeys keep everything inside the Workday world; great for simple “show-me-my-data” requests.
Best for: SAP ecosystem loyalty
SAP WorkZone adds a familiar Launchpad feel and slots neatly into SuccessFactors. Perfect if you’re all-in on SAP and happy for HR service to follow the broader SAP release cadence.
Best for: Oracle-first HR
Oracle ME and Journeys deliver guided learning within Oracle HCM Cloud. You’ll get consistent UI and tight data security; extensibility and omnichannel support will follow Oracle’s roadmap.
AI Tier-Zero support deflects up to 90 % of questions before they ever become tickets.
Drag-and-drop, no-code creator means new campaigns, workflows and microsites go live in minutes; no dev queue.
Connectors for Workday, SAP, Oracle, ServiceNow, Azure AD and more keep data flowing and users single-signed-on.
Live analytics show deflection savings, SLA hits and employee sentiment you can take straight to the CFO.
ISO-grade security, WCAG-AA accessibility and 40-language auto-translation come as standard.
Trusted by 100s of enterprise customers with a complex, global HR
Every case solved at AI speed
Your world of work, finally in one place
Brilliant from hello to farewell
Knowledge that keeps up with your people
HR answers with a human heartbeat
Create without code, innovate without limits
Products
Creator Platform
Use case
By team