We are the best...
but what about the rest?

In the increasingly complex HR Tech landscape, making the right decision is not easy

 

Applaud Alternatives & Comparisons

Compare today’s most talked-about HR service tools.

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ServiceNow

Best for: IT-centric enterprises

ServiceNow’s HRSD, Employee Center and Onboarding shine when your HR service model must mirror an established ITSM stack and you already have deep ServiceNow skills. Expect powerful workflow control; just be ready to involve the platform team for every tweak.

ServiceNow
8.9
8.3
7.7
8.4
8.5
Meets Requirements
Ease of Use
Ease of Setup
Quality of Support
Product Direction
9.3
9.5
9.3
9.5
9.6

Microsoft

Best for: Office power users

Copilot’s superpower is summarizing and answering within Teams, Outlook and Word. It excels at content recall but stops short of policy governance, SLA timers or case routing beyond the Microsoft stack.

Microsoft
8.2
9
9.2
8.3
9.1
Meets Requirements
Ease of Use
Ease of Setup
Quality of Support
Product Direction
9.3
9.5
9.3
9.5
9.6

Workday

Best for: Native Workday shops

Workday Help and Journeys keep everything inside the Workday world; great for simple “show-me-my-data” requests. 

Workflows are opinionated, integrations lean on Prism, and employee channels mostly stay inside the Workday UX.

Workday
8.6
8.2
7.4
8.1
8.1
Meets Requirements
Ease of Use
Ease of Setup
Quality of Support
Product Direction
9.3
9.5
9.3
9.5
9.6

SAP

Best for: SAP ecosystem loyalty

SAP WorkZone adds a familiar Launchpad feel and slots neatly into SuccessFactors. Perfect if you’re all-in on SAP and happy for HR service to follow the broader SAP release cadence.

SAP
8.2
7.7
7
7.6
7
Meets Requirements
Ease of Use
Ease of Setup
Quality of Support
Product Direction
9.3
9.5
9.3
9.5
9.6

Oracle

Best for: Oracle-first HR

Oracle ME and Journeys deliver guided learning within Oracle HCM Cloud. You’ll get consistent UI and tight data security; extensibility and omnichannel support will follow Oracle’s roadmap.

Oracle
7.9
7.8
7.4
7.1
8.1
Meets Requirements
Ease of Use
Ease of Setup
Quality of Support
Product Direction
9.3
9.5
9.3
9.5
9.6

Why teams still pick Applaud

Alternatives_Parallax_BuiltaroundtheEmployee

Built around the employee

AI Tier-Zero support deflects up to 90 % of questions before they ever become tickets.

Alternatives_Parallax_HROwnsChange

HR owns the change

Drag-and-drop, no-code creator means new campaigns, workflows and microsites go live in minutes;  no dev queue.

Alternatives_Parallax_PlaysWithEveryStack

Plays with every stack

Connectors for Workday, SAP, Oracle, ServiceNow, Azure AD and more keep data flowing and users single-signed-on.

Alternatives_Parallax_ProvesRapidROI

Proves rapid ROI

Live analytics show deflection savings, SLA hits and employee sentiment you can take straight to the CFO.

Alternatives_Parallax_EnterpriseWithoutTheEnterpriseWait

Enterprise without the enterprise wait

ISO-grade security, WCAG-AA accessibility and 40-language auto-translation come as standard.

Alternatives_Parallax_BuiltaroundtheEmployee

Trusted by 100s of enterprise customers with a complex, global HR

Frequently asked questions

No. We sit on top of it. Think of Applaud as the friendly concierge escorting employees to the right place in Workday, SAP, or Oracle and stepping in when people need human help.
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No coding required. HR teams build, brand, and publish pages and workflows themselves. HRIS and IT step in only when deeper integrations are needed.
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Most mid-enterprise customers pilot in six weeks, live in twelve, and see measurable ticket-deflection savings in the first quarter.
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