HR Service Delivery from an employee's point of view

Employee Portal

One home for every HR task, no more "Where do I go?"

Knowledge Management

AI-scored, auto-translated articles that keep answers fresh and compliant.

AI Assistant

A personal HR helper that answers questions, raises cases and completes HR tasks.

HR Case Management

“Just-in-case” support with smart triage, SLA engine and sentiment-aware priority.

Journeys

Lifecycle flows that wow new hires, movers and returners.

Creator Platform

Point-and-click tools to build pages, forms and HR services, no devs required.

Built for HR, welcomed by IT

Vendor-agnostic integration

Workday, SAP, Oracle, Teams, and 1,000+ others, so you keep the systems you love.

Applaud connects it all, no rip-and-replace, no lock-in. Just one seamless layer across your stack, built to work with what you’ve already got.

Enterprise security

For every chat, case and file, protecting sensitive data while enabling effortless HR workplace services.

Bank-grade protection, built in. From permissions to audit trails, every action is secure, so HR can move fast without compromising trust.

Global

WCAG AA accessibility, 40+ languages and mobile-first design that reaches every worker, everywhere.

Built for global reach, designed for local nuance. Whether deskless or desk-based, everyone gets a seamless, accessible experience, in their language, on any device.

Built for HR, welcomed by IT

Why it matters

Know the moment you need HR Service Delivery, and the instant win you get with Applaud.

Eliminates fragmentation

When HR tools live on separate islands, employees drown in clicks. Applaud unifies every HR service in a single, AI-powered portal.

Cuts HR caseload

Repetitive questions swamp HR. Our AI search and knowledge deflect up to 90% of cases before they start.

No-code freedom

Change requests get lost in a growing backlog. With Applaud’s Creator Platform, you launch new pages, bots and workflows before your coffee cools.

Insights on tap

If you can’t see caseloads, SLAs or content gaps, you can’t fix them. Live analytics surface what matters, no data-science degree required.

Human-first journeys

Generic self-service ends at “submit.” Applaud’s guided Journeys lift every moment, from onboarding to offboarding, so people feel seen, not processed.

Why it matters

Know the moment you need HR Service Delivery, and the instant win you get with Applaud.

Frequently Asked Questions

Isn’t this already in my HRIS?

Your core HR system records data. Applaud focuses on internal customer service and is a consumer-grade layer that unifies experiences across every tool you own.

Who is Applaud for?

Mid-enterprise organizations (2k – 100k+ employees) that need scalable, global human resources solutions without enterprise-software headaches.

Do I need IT resources?

No. Our no-code platform lets HR configure flows while IT keeps governance. Launch new HR services in hours, not sprints.

HR Service Delivery from an employee's point of view

Six ways we help HR do more for their people

Employee Portal

Knowledge Management

AI Assistant

HR Case Management

Journeys

Creator Platform

Built for HR, welcomed by IT

Vendor-agnostic integration

Enterprise security

Global

The #1 Enterprise HR Service Delivery Software on G2

Built for HR, welcomed by IT

Why it matters

Eliminates fragmentation

Cuts HR caseload

No-code freedom

Insights on tap

Human-first journeys

Why it matters

Frequently Asked Questions

Isn’t this already in my HRIS?

Who is Applaud for?

Do I need IT resources?

Built for the era of agentic AI.

What HR Headers are reading

The 2026 State of HR Service Report: Five shifts and the statistics behind them

Key Drivers of Employee Engagement: From Culture to Tech—All Built Around the Employee

Applaud and Guru-Hits Announce Strategic Partnership (English)

The fastest way to give every employee the HR tech they deserve