Knowledge Management

Knowledge that keeps up with your people

Plug in your existing know-how, let our AI perfect it, and publish an employee-ready knowledge base in minutes, not months.

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Trusted by 100s of enterprise customers with a complex, global HR

 

Why it
matters

AI handles the heavy lifting from collection to validation, freeing teams for higher-value work

Every answer is consistent, current and written in your brand voice.

Launch a polished knowledge base within days of connecting your sources.

Continuous AI insights keep improving coverage, tone and engagement over time.

 

Why it
matters

What makes Applaud Knowledge different?

 
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Connect & Collect

Lift the lid on every silo. Point Applaud at SharePoint, Confluence or a simple ZIP file and watch thousands of pages, docs, PDFs, images, become instantly searchable. No migration, no IT tickets.

 

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Confidence, ensured

Our AI Confidence Engine grades every page for accuracy, bias, readability and coverage gaps, even reading embedded diagrams. Fixes are surfaced in plain language so HR can share knowledge without the “what-if-it’s-wrong?” worry.

 

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Articles in an Instant

Drop in 30 policies, get back 150 brand-voiced articles, complete with auto-generated flowcharts and explainers, ready for approval. It’s your content, multiplied and modernized.

 

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Govern & Grow

Built-in approval paths, re-validation nudges and automatic retirement keeps every article fresh, compliant and audit-ready, no spreadsheets required. And when a gap appears, generative templates whip up new content on demand.

 

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From upload to applause: your end-to-end toolkit

← Swipe →

AI Content Builder

Write from scratch or remix uploads with AI templates in your brand tone.

 

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Intelligent Quality Scoring

Instant readability, bias and accuracy ratings with clear next steps.

 

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Visual Enrichment Engine

Auto-generate diagrams, icons and illustrations to make policies pop.

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Precision Audience Targeting

Serve content by country, role or manager view so nobody drowns in detail.

 

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Smart Approval Workflow

AI-assisted workflows speed up content from draft to done, then helps keep it fresh with smart nudges.

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Integrations that unite every knowledge source 

Whether you live in ServiceNow, SharePoint, Jira Confluence or something home-grown, our no-code integrations draw it all into one employee portal—backed by 1,000+ connectors when you need something custom.

View all integrations

Applaud Knowledge Mangement in action

 

Backed by G2 customer reviews

The #1 Enterprise HR Service Delivery Software on G2

Applaud G2 Grid Leader HRSD Software

75%Productivity increase
95,000Happy users
0Training required
“Applaud’s cutting-edge mobile and desktop interfaces are a refreshing user-friendly change that encourages our associates to engage with their own data.”
Photo of Robert Reiling, National Director EBS Systems and BI

Robert Reiling, National Director EBS Systems and BI
Advantage Solutions

1Legacy system retired
100%Adoption
90%Satisfaction rate
“Applaud’s solution has been an instrumental part of the HR Transformation journey that we are undergoing throughout the whole Ministry. We are on track to achieve our objectives and create frictionless experiences for all of our employees.”

Ramy Rajab Zein, General Supervisor of the General Administration of Application Solutions
Ministry of Environment, Water and Agriculture (MEWA)

367%Self-service usage
600%More job applications
1000%Rise in platform activity
"Applaud have helped to transform our People Services. Since the Applaud implementation, the enhanced experience continues to prompt positive feedback from our staff and ROI has been delivered to our organization."

Jackie Noorden, People Operations Director
National Trust

100% Adoption achieved
6-Month Satisfaction surge
1Unified experience
Applaud’s powerful workflows and customization features have allowed us to transform Oracle E-Business Suite to suit the complex needs of our business. Its easy-to-use functionality has been a breath of fresh air as new users only have to be shown the platform once. It’s so easy we never have to explain it again.

IS&T Unit Head Applications.
Allseas

£1 millionSaved
15,000 Employees live
33%Offboarding spend saved
This project has been so successful that they are now expanding and investing in more of Applaud’s offerings in order to maximize the benefits associated with the implementation.
Photo of Ivan Harding, CEO and Co-founder

Ivan Harding, CEO and Co-founder
Applaud