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Applaud is the HR Service Delivery (HRSD) enterprise platform built entirely around the employee.
Our security, privacy and availability posture has to match (and often exceed) the standards found in the world’s toughest, most-regulated industries.
Every customer sits behind our VPC in their own database, encrypted with AES-256, and managed under strict least-privilege access controls. Isolated dev/UAT/ prod pipelines keep changes safe.
Choose EU (Frankfurt) or US (Oregon). All backups, logs and AI workloads stay inside that region.
Powered by AWS Bedrock (Claude). No customer data is ever used to train models. All prompts and completions are fully audited while Bedrock stores none.
SSO with Microsoft Entra, Okta, Ping & any SAML/JWT. SCIM provisioning, SMS/biometric 2FA and row/field-level RBAC keep the right eyes on the right data.
99.6 % SLA backed by multi-region replication, AWS WAF + CloudWatch, monthly patching and rapid zero-day response.
Follow-the-sun service desk, 24×7 urgent coverage, named CSMs and a live status site keep you informed and protected.
Trusted by 100s of enterprise customers with a complex, global HR
ISO 27001/17/18/27701 & GDPR aligned.
Independent audits every year confirm our controls meet or exceed global standards; detailed reports available under NDA.
VPC, per-tenant databases and isolated dev/UAT/prod.
Dev, UAT and Production tenants are separated end-to-end; promote changes with one click, never risking live data.
Powered by AWS Bedrock with zero data training.
Every AI prompt and response is written to your audit log while Bedrock and model providers receive no data to store or reuse.
Compliance frameworks we meet - or exceed.
The international gold standard for building and running an Information Security Management System (ISMS). Our annual audits prove we govern risk, access, encryption and incident response to the same level banks and governments expect.
A cloud-specific extension to 27001 that maps shared-responsibility controls between SaaS providers and customers. Certification confirms our AWS hardening, change management and tenant isolation meet industry best practice.
Focuses on protecting personally identifiable information (PII) in public clouds. It validates our encryption, breach-notification and data-subject-rights processes around your employee data.
Adds a Privacy Information Management System (PIMS) layer to ISO 27001/02, covering consent,
retention, deletion and third-party processing. Certification shows our privacy governance is as
mature as our security.
We act as your data processor under a robust Data Processing Addendum, offer EU data residency, honor all data-subject rights and vet every sub-processor - for effortless compliance with Europe’s toughest privacy law.
Built-in DSAR workflows, opt-out mechanisms, and immutable audit trails help you satisfy California’s consumer-privacy requirements without extra tools or middleware.
Backed by G2 customer reviews
Robert Reiling, National Director EBS Systems and BI
Advantage Solutions
Ramy Rajab Zein, General Supervisor of the General Administration of Application Solutions
Ministry of Environment, Water and Agriculture (MEWA)
Jackie Noorden, People Operations Director
National Trust
IS&T Unit Head Applications.
Allseas
Ivan Harding, CEO and Co-founder
Applaud
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