AI-Native HR.
Human-First Results.

Agentic intelligence in every click so HR can do more of the human work employees deserve.

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Built in.
Not bolt-on.

We rebuilt Applaud in the era of agentic AI. No retrofits. No “add-on” widgets. Intelligence is woven end-to-end. From the search bar that returns zero-click answers to the Assistant that books leave, files a case or fills a form while you sip your coffee.

Built in. Not bolt-on

Trusted by 100s of enterprise customers with a complex, global HR

What makes Applaud AI different

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AI Assistant

Answers anything, anywhere (Applaud, Teams, Slack, mobile).

GPT-powered chat with multilingual, brand-tone responses, conversational history and real-time streaming.

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Zero-click search

Surfaces answers and finishes tasks.

AI-native semantic search instant answers personalized by role and location.

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Knowledge

Audits itself.

Confidence Engine scores every article for accuracy, bias and gaps, then nudges owners to fix or retire it.

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Case triage

At AI speed.

Natural-language intake, auto-routing, sentiment-driven priority and SLA tracking, no forms required.

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Dashboards

Insightful.

Hot topics, sentiment trends and ROI in dollars, not guesswork.

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Why it matters to HR now

Employees get policy answers, form fills and next steps in seconds, slashing ticket queues and midnight “Where’s that?” pings.
24/7 clarity
Customers earn their investment back in under six months while HR caseloads drop by up to 90%.
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Role-aware security, live moderation and full audit history keeps every chat safe and compliant.
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Backed by G2 customer reviews

The #1 Enterprise HR Service Delivery Software on G2

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Winner of 2025 Technology AI Awards.

Based on actual customer results (not just cool features).

Applaud Award Winning AI Best AI

When you're losing out

Manual triage, scattered answers and repetitive tickets steal weeks from HR every quarter.

Slow, one-size-fits-all tools compromises adoption and employee experience.

Static content and unmanaged chats invite inconsistent advice and audit pain.

Plug-in chatbots can’t grow with changing policies, languages or channels.

75%Productivity increase
95,000Happy users
0Training required
“Applaud’s cutting-edge mobile and desktop interfaces are a refreshing user-friendly change that encourages our associates to engage with their own data.”
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Robert Reiling, National Director EBS Systems and BI
Advantage Solutions

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1Legacy system retired
100%Adoption
90%Satisfaction rate
“Applaud’s solution has been an instrumental part of the HR Transformation journey that we are undergoing throughout the whole Ministry. We are on track to achieve our objectives and create frictionless experiences for all of our employees.”

Ramy Rajab Zein, General Supervisor of the General Administration of Application Solutions
Ministry of Environment, Water and Agriculture (MEWA)

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367%Self-service usage
600%More job applications
1000%Rise in platform activity
"Applaud have helped to transform our People Services. Since the Applaud implementation, the enhanced experience continues to prompt positive feedback from our staff and ROI has been delivered to our organization."

Jackie Noorden, People Operations Director
National Trust

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100% Adoption achieved
6-Month Satisfaction surge
1Unified experience
“Applaud’s powerful workflows and customization features have allowed us to transform Oracle E-Business Suite to suit the complex needs of our business. Its easy-to-use functionality has been a breath of fresh air as new users only have to be shown the platform once. It’s so easy we never have to explain it again.”

IS&T Unit Head Applications.
Allseas

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£1 millionSaved
15,000 Employees live
33%Offboarding spend saved
“This project has been so successful that they are now expanding and investing in more of Applaud’s offerings in order to maximize the benefits associated with the implementation.”
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Ivan Harding, CEO and Co-founder
Applaud

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Creating HR service delivery tech from an employee point-of-view, Applaud puts the employee at the center of their everyday world of work, with direct access and personalized control, helping HR do more for their people.

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