Case Study: Advantage Solutions
Sales and Marketing • USA • c90,000 employees
Advantage Solutions, the nation’s leading business solutions provider to manufacturers and retailers, have been using Oracle HCM across their HR functions since 2011.
But after years of frustration with outdated interfaces and no mobile solution, Advantage Solutions worked with Applaud to modernize their workforce’s experience across Oracle’s HCM mobile and desktop apps – a venture that would later transform the working lives of over 95,000 employees.
In 2011, Advantage Solutions turned to Oracle HCM to roll out new HR features in a bid to streamline employee and manager tasks. Whilst employees and managers could access these new features, they found the screens difficult to use and the navigation between systems incredibly confusing.
Top challenges with Oracle included:
Overwhelming volume of access points
Not able to access Oracle on Mobile
Outdated desktop applications
Excessive clicks and system journeys
To give employees the HR technology experience they deserve, Advantage Solutions turned to Applaud in 2015 to create an efficient, modernized user experience across Oracle’s HCM mobile and desktop apps. As well as delivering consumer-grade UX across Oracle tools, Applaud delivered additional functionality including organization charting, improved employee directory, and new welcome screens for employees.
With a single, holistic view of the organization, and the independence and simplicity to perform functions in Oracle, employees and managers were able to benefit from:
“Applaud’s cutting edge mobile and desktop interfaces are a refreshing user-friendly change that encourage our associates to engage with their own data.”
National Director EBS Systems and BI
In 2018, Advantage Solutions began their acquisition journey with Daymon, a venture that would create a workforce of over 95,000 employees. Daymon employees had been confidently using Workday platforms to meet their HR needs, but with so much success and employee engagement with Applaud, Advantage Solutions chose to remove Workday from their HR technology landscape during the acquisition.
With Applaud and Oracle HCM solutions now rolled out across their entire workforce, Advantage Solutions have an engaged, proactive workforce powered by consumer-grade employee experiences.
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