Simple, accessible case creation.

Our multi-channel self-service feature empowers team members to create and manage cases effortlessly. Whether through chat, email, Slack, or forms, support is just a click away, ensuring every concern is addressed quickly and intuitively.

Designed to simplify HR interactions, it puts help directly at your fingertips.

Effortless case routing.

Harness generative AI to analyze and prioritize cases based on urgency and sentiment. Our system automatically routes issues to the right experts, ensuring critical matters are handled promptly.

Experience faster resolutions and improved satisfaction with intelligent case management that keeps your team focused on what matters

Live data insights.

Unlock the power of real-time analytics to monitor case volumes, response times, and team performance.  Our intuitive dashboards bring clarity to HR operations, enabling swift action on emerging trends.

Empower your HR team with insights that drive success and foster a proactive environment.

Privacy you can trust.

Our solution features robust security measures and strict privacy controls to keep sensitive information confidential. With role-based access and comprehensive audit trails, your HR data is protected at every step.

Enjoy peace of mind knowing compliance is built into every interaction, fostering trust across your organization.

No-code, agile integration.

Built on our Creator Growth Platform, HR Case Management offers a no-code environment that lets you tailor workflows and integrations to your unique needs.

Easily connect with leading cloud HCM, ITSM, and knowledge management systems to deploy updates swiftly without heavy IT overhead.

Experience true flexibility and innovation every step of the way.