IT-Ready. HR-Loved

The AI-native HR Service Delivery platform built for HRIS pros who want change yesterday.

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Trusted by 100s of enterprise customers with a complex, global HR

Why forward-thinking HRIS choose Applaud

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Connect in clicks, not code

1,000+ pre-built connectors and open REST APIs mesh Workday, SAP, ServiceNow, or anything home-grown in an afternoon - no middleware, no rip-and-replace.

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Drag-and-drop freedom, iron-clad guardrails

The no-code Creator Platform lets HR launch pages, forms, workflows and even AI agents while IT keeps governance and data models safe.

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Enterprise security you can audit

ISO-27001/17/18/27701, GDPR/CCPA alignment, SSO & MFA plus row-level access controls lock every click down without slowing anyone.

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Scale that matches your ambition

From 2k to 100k+ employees, isolated dev/UAT/prod tenants and one-click template promotion keep change agile and safe.

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AI native from day one

Search, Assistant, and smart nudges deflect up to 90% of HR tickets before they start so HR and IT both win.

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Go live in weeks, not quarters

Agile implementation packs, upgrade-safe configs, and side-by-side enablement mean value lands fast.

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One platform, five employee heroes

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Employee Portal

Everything in one place, instantly usable across every device.

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Knowledge Management

AI-curated answers that stay accurate and localized without manual audits.

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AI Assistant

24×7 conversational help that cites sources and resolves requests on the spot.

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HR Case Management

Smart escalation with SLAs, sentiment analysis and insight baked in.

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Journeys

Lifecycle experiences that guide, nudge, and delight at every moment that matters.

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Architecture HRIS teams applaud

Open Yet Governed

Open yet governed

Auto-generated APIs, iPaaS, and row-level permissions - weave Applaud into any stack while keeping PII locked tight.

Expose every object via REST in seconds, leverage roles for row-level security, and trace every request in audit history.

 

Multi-tenant launch

Multi-tenant freedom

Separate dev, UAT, and production with one-click promotion. No cowboy releases, ever.

Spin up sandbox, UAT, and prod in isolated containers. Control every change, then promote with a single click.

Audit Everything

Audit-everything

Every click, chat, and workflow captured; dashboards spotlight caseload, sentiment, and savings - no data science degree required.

Immutable logs capture payload and outcome for every event, while ready-made dashboards flag SLA breaches, adoption hotspots, and ROI.

Connects to your Existing Tools

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Built for the era of agentic AI.

We didn’t bolt AI onto old tech. We rebuilt Applaud around it, so employees can chat, ask, or let the assistant do it for them. Your policies, your brand tone, instant answers.

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(Based on actual customer usage, not just cool features)

Partnerships that deliver

Expert implementation sprints, 24/6 global support, a named CSM, and a roadmap you can shape to ensure Applaud keeps paying back long after go-live.

Backed by G2 customer reviews

The #1 Enterprise HR Service Delivery Software on G2

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75%Productivity increase
95,000Happy users
0Training required
“Applaud’s cutting-edge mobile and desktop interfaces are a refreshing user-friendly change that encourages our associates to engage with their own data.”
Photo of Robert Reiling, National Director EBS Systems and BI

Robert Reiling, National Director EBS Systems and BI
Advantage Solutions

1Legacy system retired
100%Adoption
90%Satisfaction rate
“Applaud’s solution has been an instrumental part of the HR Transformation journey that we are undergoing throughout the whole Ministry. We are on track to achieve our objectives and create frictionless experiences for all of our employees.”

Ramy Rajab Zein, General Supervisor of the General Administration of Application Solutions
Ministry of Environment, Water and Agriculture (MEWA)

367%Self-service usage
600%More job applications
1000%Rise in platform activity
"Applaud have helped to transform our People Services. Since the Applaud implementation, the enhanced experience continues to prompt positive feedback from our staff and ROI has been delivered to our organization."

Jackie Noorden, People Operations Director
National Trust

100% Adoption achieved
6-Month Satisfaction surge
1Unified experience
Applaud’s powerful workflows and customization features have allowed us to transform Oracle E-Business Suite to suit the complex needs of our business. Its easy-to-use functionality has been a breath of fresh air as new users only have to be shown the platform once. It’s so easy we never have to explain it again.

IS&T Unit Head Applications.
Allseas

£1 millionSaved
15,000 Employees live
33%Offboarding spend saved
This project has been so successful that they are now expanding and investing in more of Applaud’s offerings in order to maximize the benefits associated with the implementation.
Photo of Ivan Harding, CEO and Co-founder

Ivan Harding, CEO and Co-founder
Applaud

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