HR, Meet Your New 
Superpower

An AI-native service-delivery suite that frees HR to focus on people, not paper.

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Trusted by 100s of enterprise customers with a complex, global HR

Four instant wins for forward-thinking HR

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Answers before tickets

AI search and Assistant surface zero-click answers, cutting caseloads by up to 90%.

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Freedom to create

Drag-and-drop journeys, pages, and even bots; no developers, no backlog.

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Insight on tap

Live dashboards show deflection, sentiment, and dollar savings in real time.

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Enterprise-ready, HR-led

ISO-grade security, 40+ languages and WCAG-AA access, yet owned day-to-day by HR.

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Connects to your existing tools

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AI power, people first

We rebuilt Applaud in the era of generative AI, weaving it into every corner of the platform.

AI Chat

AI Chat

Chat in your brand voice, 24/7, across 40+ languages.

Our AI chats in your brand voice and 40+ languages, serving clear answers instantly, so employees never have to raise a ticket.

Explore AI Assistant→ 

AI Case Management

AI Case

Turn a single question into a fully triaged case; no forms, no guesswork.

A single, plain-language request is auto-captured, triaged and routed to the right expert; HR just sees the case appear, perfectly filled in.

Explore HR Case Management→ 

AI Knowledge

AI Knowledge

Keep knowledge fresh automatically and nudge owners when content gets stale.

AI watches article age and usage, flags gaps and nudges owners with suggested edits, keeping every answer fresh before it goes stale.

 

Explore Knowledge Management→ 

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When it's time to change

Employees face a confusing mess of HR tools, portals, platforms, and emails.
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One-size-fits-all suites can’t cover it all, leaving knowledge, help, and services scattered.
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They want simple, personalized self-service and get frustrated fast when it’s missing.
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Manual processes and tangled tech bury HR in admin, keeping them from the more meaningful work people deserve.
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Exclusively HR. 
Best-in-class by design.

Applaud is the HR-focused, employee-led disruptor for the world of work, built for mid to mega-enterprise teams who refuse to compromise on employee experience.

IT loves the guardrails; HR loves the control.

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  • (based on actual customer usage, not just cool features)

Backed by G2 customer reviews

The #1 Enterprise HR Service Delivery Software on G2

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75%Productivity increase
95,000Happy users
0Training required
“Applaud’s cutting-edge mobile and desktop interfaces are a refreshing user-friendly change that encourages our associates to engage with their own data.”
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Robert Reiling, National Director EBS Systems and BI
Advantage Solutions

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1Legacy system retired
100%Adoption
90%Satisfaction rate
“Applaud’s solution has been an instrumental part of the HR Transformation journey that we are undergoing throughout the whole Ministry. We are on track to achieve our objectives and create frictionless experiences for all of our employees.”

Ramy Rajab Zein, General Supervisor of the General Administration of Application Solutions
Ministry of Environment, Water and Agriculture (MEWA)

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367%Self-service usage
600%More job applications
1000%Rise in platform activity
"Applaud have helped to transform our People Services. Since the Applaud implementation, the enhanced experience continues to prompt positive feedback from our staff and ROI has been delivered to our organization."

Jackie Noorden, People Operations Director
National Trust

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100% Adoption achieved
6-Month Satisfaction surge
1Unified experience
“Applaud’s powerful workflows and customization features have allowed us to transform Oracle E-Business Suite to suit the complex needs of our business. Its easy-to-use functionality has been a breath of fresh air as new users only have to be shown the platform once. It’s so easy we never have to explain it again.”

IS&T Unit Head Applications.
Allseas

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£1 millionSaved
15,000 Employees live
33%Offboarding spend saved
“This project has been so successful that they are now expanding and investing in more of Applaud’s offerings in order to maximize the benefits associated with the implementation.”
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Ivan Harding, CEO and Co-founder
Applaud

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Creating HR service delivery tech from an employee point-of-view, Applaud puts the employee at the center of their everyday world of work, with direct access and personalized control, helping HR do more for their people.

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