AI-Driven Conversational Employee Self-Service in Action

 

Ivan harding

 

Brad Garland

 

Ivan Harding Brad Garland
CEO and Co-Founder  Sales Director
Applaud  Applaud

 

DateWednesday 23rd April
Time9.30 am EDT/ 2.30 pm BST
ON-DEMAND

Employees expect instant, intuitive self-service, yet many are met with scattered knowledge, clunky interfaces, and outdated systems that result in confusion, frustration, and a flood of HR helpdesk requests.

Agentic AI is the future of employee self-service. Unlike static FAQs, it understands intent, takes action, and streamlines HR processes. Employees get faster, more efficient support while HR teams reduce their administrative workload. The result? A seamless, personalized experience that empowers your workforce and drives higher satisfaction.

In this 30-minute webinar, we’ll show you how AI:

  • Answers employee queries on policies, processes, and common HR topics
  • Provides real-time access to personal information like leave balances, benefits, and learning recommendations
  • Resolves support requests through seamless, interactive conversations
  • Escalates complex requests by intelligently triaging and raising service tickets on the employee’s behalf

Join us to see conversational self-service in action and discover how it can transform HR support in your organization.

Watch the recording