--- title: 3 automations that can delight new hires and more tenured employees description: Employees want frictionless experiences throughout their workdays. It's key to keeping more productive and engaged employees for longer. image: https://www.applaudhr.com/hubfs/Social%20Media%20Assets/Workato%20blog%20final.jpg --- [![Applaud-logo-HRSD](https://www.applaudhr.com/hubfs/Redesign_2024/Applaud-logo-HRSD.svg) ](https://www.applaudhr.com/) - Features** Creator Platform - [ Advanced AI ](https://www.applaudhr.com/creator-platform/advanced-ai) - [ Integrations ](https://www.applaudhr.com/creator-platform/integrations) - [ Dashboards and reporting ](https://www.applaudhr.com/creator-platform/analytics) - [ No-code innovation ](https://www.applaudhr.com/creator-platform/no-code) - [ Enterprise-ready ](https://www.applaudhr.com/solutions/enterprise) Feature [ Knowledge Management Eliminate confusion. Find answers fast. ](https://www.applaudhr.com/products/knowledge-management) [ Employee Portal Empower employees to self serve ](https://www.applaudhr.com/products/people-portal) [ AI Assistant Provide a personal HR helper ](https://www.applaudhr.com/products/ai-assistant) [ Journeys Make every moment rewarding ](https://www.applaudhr.com/products/journeys) [ HR Case Management Deliver intuitive, streamlined support ](https://www.applaudhr.com/product/hrcasemanagement) [![Request a demo](https://no-cache.hubspot.com/cta/default/3805486/interactive-192131347623.png) ](https://www.applaudhr.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLdQj4Z%2BENWmsdocgM6rC69Gd1%2FT024Efcf55Q9GvyV4eAjbN3W6ODsyb2hc1dOC93ID0OgkfocuIp0Q41USzVmG5%2FRx59cbGSmGYOM%2FIz0LBini%2FGcFGhFTPOTjRW3Etka%2BrVe0rvEw5sOodcF7egcbxskfM8OMwzL6WUfVXKzAZxbAl%2Fhf%2Fhoo3E%3D&webInteractiveContentId=192131347623&portalId=3805486) - Solutions** Team - [ HR ](https://www.applaudhr.com/teams/HR) - [ IT ](https://www.applaudhr.com/teams/IT) - [ Security and Privacy ](https://www.applaudhr.com/teams/security-privacy) - [ Enterprise architecture ](https://www.applaudhr.com/solutions/enterprise) Use case [![HR Service Delivery](https://www.applaudhr.com/hubfs/website_2025/icons/solutions-icons/Icon-HRSD.png) HR Service Delivery HRSD from an employee's point of view ](https://www.applaudhr.com/solutions/hr-service-delivery) [![Employee Experience](https://www.applaudhr.com/hubfs/website_2025/icons/solutions-icons/Icon-EX.png) Employee Experience EX - Finally made simple ](https://www.applaudhr.com/solutions/employee-experience) [![Onboarding](https://www.applaudhr.com/hubfs/website_2025/icons/solutions-icons/Icon-Onboarding.png) Onboarding Employee onboarding that outlasts day one ](https://www.applaudhr.com/solutions/onboarding) [![Artificial Intelligence](https://www.applaudhr.com/hubfs/website_2025/icons/solutions-icons/Icon-AI.png) Artificial Intelligence AI-Native HR. Human-First results ](https://www.applaudhr.com/creator-platform/advanced-ai) [![HR Help Desk](https://www.applaudhr.com/hubfs/website_2025/icons/solutions-icons/Icon-HR-Help.png) HR Help Desk AI-powered. Built around your people ](https://www.applaudhr.com/solutions/hr-helpdesk) [![Digital Transformation](https://www.applaudhr.com/hubfs/website_2025/icons/solutions-icons/Digital-Transformation.png) Digital Transformation Powered by People-first tech ](https://www.applaudhr.com/solutions/digital-transformation) [![Request a demo](https://no-cache.hubspot.com/cta/default/3805486/interactive-192131347623.png) ](https://www.applaudhr.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLdQj4Z%2BENWmsdocgM6rC69Gd1%2FT024Efcf55Q9GvyV4eAjbN3W6ODsyb2hc1dOC93ID0OgkfocuIp0Q41USzVmG5%2FRx59cbGSmGYOM%2FIz0LBini%2FGcFGhFTPOTjRW3Etka%2BrVe0rvEw5sOodcF7egcbxskfM8OMwzL6WUfVXKzAZxbAl%2Fhf%2Fhoo3E%3D&webInteractiveContentId=192131347623&portalId=3805486) - Resources** Learn - [ About us ](https://www.applaudhr.com/about-us) - [ Customer stories ](https://www.applaudhr.com/customers) - [ Guides ](https://www.applaudhr.com/resources/tag/guides) - [ Blog ](https://www.applaudhr.com/blog) - [ Events ](https://www.applaudhr.com/resources/tag/events) Support - [ Help center ](https://support.applaudsolutions.com/hc/en-us) - [ Partners ](https://www.applaudhr.com/partners) Grow - [ Careers ](https://www.applaudhr.com/applaud-careers) - [ Applaud Academy ](https://academy.applaudhr.com) [![Request a demo](https://no-cache.hubspot.com/cta/default/3805486/interactive-192131347623.png) ](https://www.applaudhr.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLdQj4Z%2BENWmsdocgM6rC69Gd1%2FT024Efcf55Q9GvyV4eAjbN3W6ODsyb2hc1dOC93ID0OgkfocuIp0Q41USzVmG5%2FRx59cbGSmGYOM%2FIz0LBini%2FGcFGhFTPOTjRW3Etka%2BrVe0rvEw5sOodcF7egcbxskfM8OMwzL6WUfVXKzAZxbAl%2Fhf%2Fhoo3E%3D&webInteractiveContentId=192131347623&portalId=3805486) - [Pricing](https://www.applaudhr.com/resources) - [![Request a demo](https://no-cache.hubspot.com/cta/default/3805486/interactive-192131347623.png) ](https://www.applaudhr.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLdQj4Z%2BENWmsdocgM6rC69Gd1%2FT024Efcf55Q9GvyV4eAjbN3W6ODsyb2hc1dOC93ID0OgkfocuIp0Q41USzVmG5%2FRx59cbGSmGYOM%2FIz0LBini%2FGcFGhFTPOTjRW3Etka%2BrVe0rvEw5sOodcF7egcbxskfM8OMwzL6WUfVXKzAZxbAl%2Fhf%2Fhoo3E%3D&webInteractiveContentId=192131347623&portalId=3805486) - [![Request a demo](https://no-cache.hubspot.com/cta/default/3805486/interactive-192131347623.png) ](https://www.applaudhr.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLdQj4Z%2BENWmsdocgM6rC69Gd1%2FT024Efcf55Q9GvyV4eAjbN3W6ODsyb2hc1dOC93ID0OgkfocuIp0Q41USzVmG5%2FRx59cbGSmGYOM%2FIz0LBini%2FGcFGhFTPOTjRW3Etka%2BrVe0rvEw5sOodcF7egcbxskfM8OMwzL6WUfVXKzAZxbAl%2Fhf%2Fhoo3E%3D&webInteractiveContentId=192131347623&portalId=3805486) ![hr_automation_how_to_delight_new_hires_img (2)](https://www.applaudhr.com/hubfs/hr_automation_how_to_delight_new_hires_img%20(2).png) # Three automations that can delight new hires and more tenured employees Like customers, your employees want (and deserve) to feel appreciated, be heard, and have frictionless [experiences](https://www.applaudhr.com/blog/tag/employee-experience) throughout their workdays. If you can deliver on these needs, you’ll be rewarded with happier, more engaged employees who’ll stay on for longer and be more productive.  The question then becomes: “How can you deliver experiences that meet your employees’ expectations?”  We’ll share why automation can be your answer by breaking down three specific workflows that benefit your colleagues when automated: case resolution, gift-giving, and PTO approvals.    ### **1. Streamline case resolution so that employees get their needs met quickly** When an employee has a question or issue that isn’t addressed in your knowledge base, it’s critical that they still get what they’re looking for—otherwise they’re left feeling frustrated and their work can be grinded to a halt. To address this scenario, you can implement the following automation: - Any time an employee isn’t able to get what they want from your knowledge base, they can submit a form in Applaud to get help. - A ticket automatically gets created in your ITSM tool, which includes the responses from their completed form. Note: This example can complement your existing [onboarding automations](https://www.workato.com/the-connector/onboarding-automation-guide/) and help your team provide a best-in-class experience for new hires.   ### **2. Alert employees of key moments so that they can send their colleagues gifts** As employees work at your company over a meaningful stretch of time, they’re likely to experience a multitude of special moments—from getting promoted to hitting a work anniversary. You can help them celebrate any occasion and make it more meaningful by sending them a gift when that moment takes place.  To ensure that a special moment for an employee doesn’t go unnoticed or get discovered when it’s too late, you can turn to automation. Here’s how the [HR automation](https://www.workato.com/the-connector/what-is-hr-automation/) can work: - Once a key event gets recorded in Applaud (e.g. a work anniversary), the appropriate manager gets notified within the platform.   - The manager can then—without leaving Applaud—send their colleague a gift with the click of a button via a gift-giving app like Sendoso.   ### **3. Simplify and fast-track PTO approvals** As an employee plans an exciting vacation, the last thing they want is a burdensome, time-extensive process in requesting time off and getting it approved. You can work to ensure that the process runs smoothly by implementing the following [HR automation example](https://www.workato.com/the-connector/hr-automation-examples/): - Once an employee requests time off via your PTO request form in Applaud, the appropriate stakeholder receives a message with the details of the request (this can be delivered in an email and/or push notification). The message includes the number of days the employee plans to take off and when they plan to take time off. - The manager can—without leaving Applaud—verify that the employee is eligible to take those days off and then approve the request with the click of a button. - This automatically gets logged in the HRIS, where the employee’s PTO balance gets updated. Meanwhile, the requestor gets notified of their manager’s response via email and/or push notification.   Want to learn more about these automations? Eager to discover additional ones that can empower and satisfy your employees? You can [connect with the team at Applaud](https://www.applaudhr.com/request-a-demo?_ga=2.142690549.1987461225.1631095797-1790939861.1631095797) to learn about all of your options!     **About the Author**   [Jon Gitlin](https://www.jongitlin.com/) Jon Gitlin is a Content Strategist at Workato, the leader in integration-led automation.  In his role, he manages Workato’s blog, “The Connector.” This involves planning the editorial calendar, working with freelance writers, analyzing the content’s performance, and writing blog posts on a range of topics (which can fall under anything from company news to tactical tips on implementing automations).  Prior to Workato, Jon worked at Momentive.ai (formerly SurveyMonkey). There, he worked on a range of content projects and collaborated with several teams. His work included executing long-form gated assets, writing blog posts, and leading the copy efforts on a monthly newsletter that went out to all of the company’s self-serve clients. ** Published September 9, 2021 / by [Jon Gitlin](https://www.applaudhr.com/blog/author/jon-gitlin) #### Share the knowledge: - [Tweet](https://twitter.com/share) ### Further Applaud news and insights you might like ### [HR Efficiency, Costs, and the ROI of AI-Powered HRSD Discover how AI-powered HR service delivery cuts resolution times, reduces HR workload, and helps businesses reclaim productivity from inefficient HR processes. ** Jun 24, 2026 10:44:08 AM / by [Duncan Casemore](https://www.applaudhr.com/blog/resources/author/duncan-casemore)](https://www.applaudhr.com/blog/digital-transformation/hr-efficiency-costs-and-the-roi-of-ai-powered-hrsd) [Read More](https://www.applaudhr.com/blog/digital-transformation/hr-efficiency-costs-and-the-roi-of-ai-powered-hrsd) ### [The Future of HR Service Delivery: Trends to Prepare for Now The future of HR service delivery is not a better portal, a shinier chatbot, or faster ticket routing. It is a design challenge. Prepare for these HR trends now. ** Jun 23, 2026 10:06:54 AM / by [Duncan Casemore](https://www.applaudhr.com/blog/resources/author/duncan-casemore)](https://www.applaudhr.com/blog/trends/the-future-of-hr-service-delivery-trends-to-prepare-for-now) [Read More](https://www.applaudhr.com/blog/trends/the-future-of-hr-service-delivery-trends-to-prepare-for-now) [![Applaud](https://www.applaudhr.com/hubfs/Redesign_2024/Applaud-logo-HRSD.svg "Applaud")](https://www.applaudsolutions.com) Products - [ Knowledge Management ](https://www.applaudhr.com/products/knowledge-management) - [ Ai Assistant ](https://www.applaudhr.com/products/ai-assistant) - [ HR Case Management ](https://www.applaudhr.com/products/hr-case-management) - [ Employee Portal ](https://www.applaudhr.com/products/people-portal) - [ Journeys ](https://www.applaudhr.com/products/journeys) Creator Platform Use case By team Next steps Learn Support Grow - - - - Creating HR service delivery tech from an employee point-of-view, Applaud puts the employee at the center of their everyday world of work, with direct access and personalized control, helping HR do more for their people. Copyright 2026 Applaud Solutions UK Ltd. All Rights Reserved. [Cookie Policy](https://www.applaudhr.com/cookie-policy) | [Privacy Policy](https://www.applaudhr.com/privacy-policy) | [Legal](https://www.applaudhr.com/legal-policy) [**](https://www.applaudhr.com/blog/employee-experience/3-automations-that-can-delight-new-hires#) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Jon Gitlin", "url" : "https://www.applaudhr.com/blog/author/jon-gitlin" }, "dateModified" : "2022-06-09T10:06:54.818Z", "datePublished" : "2021-09-09T15:28:40.000Z", "headline" : "3 automations that can delight new hires and more tenured employees", "image" : [ "https://www.applaudhr.com/hubfs/Social%20Media%20Assets/Workato%20blog%20final.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.applaudhr.com/blog/employee-experience/3-automations-that-can-delight-new-hires", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.applaudhr.com/hubfs/BlackLogo-01.png" }, "name" : "Applaud " } } ```