The future of HR panel discussion: Employee experience fuelled by consumer-grade technology

Understand the current state of the HR tech landscape and its impact on employee experience through industry insights and analyst predictions.

Hosted by Applaud with insights from Forrester Consulting and trusted HR experts.


Ben Hamer

Ivan Harding | Applaud Co-Founder and CEO




Disruptive HR


Bob Williams - Teleperformance




DateWebinar Recording
Free Webinar

The HR technology marketplace is undergoing both significant growth and fragmentation.

To understand the impact this is having on employee experience, Applaud commissioned *Forrester Consulting to conduct a study exploring the challenges strategic HR leaders face when it comes to navigating workplace technology and their future investment decisions.

In this exclusive screening of our virtual panel discussion, we will unpick the report's findings with some of the industry's most trusted experts before the report's official release. 

Topics covered:

  • An analysis of the growth and fragmentation of the HR technology marketplace today
  • Challenges employees face navigating this large technology landscape along with more variability in ways of working
  • What organizations are doing to support and provide a consistent employee experience for remote employees
  • The impact of the pandemic on technology investments
  • Why streamlining technology for employees is key to a productive and engaged workforce


*A commissioned study conducted by Forrester Consulting on behalf of Applaud, March 2021

Watch the panel discussion

Meet the panelists behind The future of HR: Employee experience fuelled by consumer-grade technology

Ben Hamer

Hosted by Dr Ben Hamer, Future of Work Lead, PwC.

Dr Ben Hamer leads the Future of Work market for PwC Australia. In addition to authoring a number of significant pieces of work, Ben has featured in many leading publications and has worked at the World Economic Forum and as a Visiting Scholar at Yale.

Ivan Harding | Applaud Co-Founder and CEO

Ivan Harding, CEO, Applaud.

Ivan Harding is the Chief Executive Officer at Applaud. He is also a member of the company's board of directors. Ivan has worked in the HR Technology sector for over 20 years, starting life in IBM before moving onto the Oracle Development team, where he reached director level. Prior to co-founding Applaud in 2008, Ivan worked with a number of large, global companies, helping them get the most out of their HR technology investment.


Lucy Adams, CEO, Disruptive HR.

DISRUPTIVE HR was created by Lucy Adams who has held board-level HR roles for over ten years, most recently at the BBC. Combining strategic and operational HR expertise with a fresh but practical approach, she aims to put the “human” back into Human Resources.


Federica Santini, HR Director, Lacoste.

As HR Director for the legendary apparel and fashion brand Lacoste, Federica is responsible for creating the conditions that allow every employee to reach their full potential. Federica is a dynamic and talented HR professional and a future leader in the industry.

Bob Williams - Teleperformance

Bob Williams, VP Leadership Development, Teleperformance.

A highly accomplished Chief Operating Officer and Business Officer specializing in delivering game-changing strategy for businesses across a range of industries. Bob is now applying his vast skills and experience to Teleperformance, a global leader in customer experience management.