In today's ever-evolving work landscape, businesses are in constant pursuit of strategies that boost their bottom line. Now, there's an opportunity to do just that by focusing on a critical but often overlooked area of the business - your frontline workers.
Frontline employees are the backbone of many industries, yet they often don't have access to the same HR services as office-based workers. Basic tasks such as checking time off, accessing payslips, and locating policies and knowledge often burden line managers and HR teams. This not only results in lost efficiency, increased attrition rates and extra workload for everyone involved, but also affects your business's financial health.
Employees and managers lose 2-4 hours per week to HR tasks.
89% of organizations report significant inconsistencies between remote and office based employees.
HR service desks can repurpose up to 50% of their time doing more value-add activity.
This commissioned study conducted by Forrester Consulting on behalf of Applaud will help HR leaders understand the current state of the HR technology landscape and its impact on employee experience. Download the report here >