Applaud Blog | Scott Oakes

Scott Oakes

Scott Oakes is a Senior Technical Communications Specialist with a background in advertising, communication, creative writing, and video production. He plays a key role in shaping Applaud's YouTube channel, combining creativity and clarity to make technical how-to videos more engaging, ensuring that complex concepts are easy to understand.

Recent Posts

AI-Enabled Knowledge Sharing: How to Improve Collaboration & Reduce Silos

Published December 17, 2025 / by Scott Oakes

42 minute read

Conversational AI & Virtual Agents: The Future of Self-Service

Published December 2, 2025 / by Scott Oakes

40 minute read

Knowledge Management in Organizations: Beyond HR & The Future of AI

Published November 25, 2025 / by Scott Oakes

36 minute read

Measuring ROI on HR Service Delivery: Building the Business Case

Published October 8, 2025 / by Scott Oakes

64 minute read

Improving Employee Engagement & Retention: Remote & Hybrid Team Strategies

Published September 10, 2025 / by Scott Oakes

39 minute read

Predictive Analytics & Automation in HR: Driving Efficiency While Staying Human

Published September 5, 2025 / by Scott Oakes

33 minute read

The Business Case for Employee Self-Service: Efficiency & ROI

Published August 28, 2025 / by Scott Oakes

34 minute read

Key HR Tech Trends 2023-2025: What’s Evolved, What’s Emerging, What’s Next

Key HR Tech Trends 2023-2025: What’s Evolved, What’s Emerging, and What’s Next

Published July 24, 2025 / by Scott Oakes

51 minute read

Best Practices for Launching Your HR Self-Service Portal

Best Practices for Launching Your HR Self-Service Portal

Published June 25, 2025 / by Scott Oakes

30 minute read

applaud-analytics-to-drive-hr-transformation

Using Analytics to Drive HR Transformation & Better Decision-Making

Published May 30, 2025 / by Scott Oakes

34 minute read