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Begin with a focused HR service challenge, prove value quickly and expand as your needs grow.
Connect HR data, knowledge, cases and existing tools rather than rebuilding your HR technology from scratch.
Use workflows and AI agents to handle routine HR operations and reduce the manual effort behind everyday requests.
Bring the systems behind HR service together so information and actions can move across them more smoothly.
Keep automation structured and governed as you expand what AI, workflows and connected systems can do.
Adapt how employees access HR information, support and services without making every change a development project.
Deliver HR support through channels employees already use, including Teams, Slack, mobile and the Employee Portal.
Bring employee data, knowledge, case management and wider HR systems together so workflows can work across your existing technology.
HR service shouldn’t stand still because every improvement needs a development project.
Give HR and HRIS teams more freedom to improve how service is delivered, while keeping the underlying systems, data and controls in place.
Fix the repetitive work first. Identify a high-volume HR task or service problem and automate the steps that create unnecessary effort.
Start with a clear use case, prove the impact and build from there.
Bring answers, cases and actions together. Connect the systems behind employee requests so workflows can do more.
Coordinate work across the tools HR already depends on.
Let AI complete more of the work. Use AI agents and workflows to complete routine HR operations across your systems.
Turn more “how do I?” requests into completed outcomes.
Automation that works across your HR stack.
Connect your HCM, knowledge, case management and wider enterprise systems so workflows and AI agents can find information and take approved action across them.
Make everyday service improvements without turning every change into a development project.
Work across the systems, data and knowledge HR already relies on.
Keep control over how workflows and AI agents operate as automation expands.
Support employees through channels including Teams, Slack, mobile and the Employee Portal.
Deliver more consistent HR service across complex, multi-country organizations.
Combine faster HR innovation with the security and maturity expected by enterprise IT.
Robert Reiling, National Director EBS Systems and BI
Advantage Solutions
Ramy Rajab Zein, General Supervisor of the General Administration of Application Solutions
Ministry of Environment, Water and Agriculture (MEWA)
Jackie Noorden, People Operations Director
National Trust
IS&T Unit Head Applications.
Allseas
Ivan Harding, CEO and Co-founder
Applaud
How employees might feel when their employer announces that an AI system has been analysing how much of their job could be done by a computer?
Whether grievances have been prepared by a solicitor or generated for by AI, employers still need to take allegations seriously.
The next chapter for HR is not about earning a seat at the table. It is about proving what HR changes once it is there.
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