AI-NATIVE

    HR Case Management

    Designed from an employee-first perspective, our solution delivers just-in-case management for intuitive, streamlined HR support.

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    Simple, accessible case creation.

    Our multi-channel self-service feature empowers team members to create and manage cases effortlessly. Whether through chat, email, Slack, or forms, support is just a click away, ensuring every concern is addressed quickly and intuitively.

    Designed to simplify HR interactions, it puts help directly at your fingertips.

    Request a demo to learn more
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    Effortless case routing.

    Harness generative AI to analyze and prioritize cases based on urgency and sentiment. Our system automatically routes issues to the right experts, ensuring critical matters are handled promptly.

    Experience faster resolutions and improved satisfaction with intelligent case management that keeps your team focused on what matters

    Request a demo to learn more
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    Live data insights.

    Unlock the power of real-time analytics to monitor case volumes, response times, and team performance.  Our intuitive dashboards bring clarity to HR operations, enabling swift action on emerging trends.

    Empower your HR team with insights that drive success and foster a proactive environment.

    Request a demo to learn more
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    Privacy you can trust.

    Our solution features robust security measures and strict privacy controls to keep sensitive information confidential. With role-based access and comprehensive audit trails, your HR data is protected at every step.

    Enjoy peace of mind knowing compliance is built into every interaction, fostering trust across your organization.

    Request a demo to learn more
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    No-code, agile integration.

    Built on our Creator Growth Platform, HR Case Management offers a no-code environment that lets you tailor workflows and integrations to your unique needs.

    Easily connect with leading cloud HCM, ITSM, and knowledge management systems to deploy updates swiftly without heavy IT overhead.

    Experience true flexibility and innovation every step of the way.

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    What users say about Applaud

    Star-rating

    "Applaud has been a game changer to our organization! We can easily implement additions to EBS while providing the user modern advanced UI that is accessible from any browser and from any device. User and tech friendly, easy to implement."

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    Star-rating

    "Applaud has helped our employees access everything they need in one place. Through their journeys and workflow functionality, we have also been able to consolidate and digitalize our onboarding for new employees and heavy manual processes."

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    Quantifying today's people experience pain

    Disjointed people experience

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    $11.40 ee/day1

    Hard to find and too many clicks

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    $32 ee/day2

    Manual
    processes

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    $2.24 ee/day4

    Low first-year
    engagement

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    80% of new hires quit2
    1. Using an average US company with revenue per employee of $230k, a 5% reduction in EX = a 1.81 reduction in sales. Source: IBM Financial Impact of a Positive Employee Experience.
    2. Employees lose 4 hours a week in lost productivity using an average cost to employer of $56 per employee per hour. Source: Forrester TEI Impact.
    3. Source: Yahoo News - 80% of hires receive poor onboarding
    4. HR lose 20 hours per week using an average cost to employer of $56 per employee per hour and 1.4 HR people for every 200 employees.

    Customer stories

    Getting started in 4 steps

    1

    Explore demo

    Dive into our interactive demo for a first-hand look.

    Book a demo

    2

    Consult experts

    Engage with our sales team for personalized insights.

    3

    Initiate project

    Start an internal project and work with us to build a solid case.

    4

    Start small. Grow big.

    Select and purchase your plan and kick-start your project.

    Take the first step

    Book a demo

    AI in HR Service Delivery:

    The playbook of real AI applications - built around the employee - to deliver BIG results

    This report explores the real and perceived risks of AI in the workplace. It also shows how employees and HR teams alike can leverage artificial intelligence to increase workforce satisfaction, reduce ticket times, and improve the employee experience at every step.

    Download our report to find out:

    • Statistics on the future of artificial intelligence in human resources
    • The fears surrounding AI in the workplace and how HR leaders can address them
    • How HR leaders can leverage artificial intelligence to increase workforce satisfaction, minimize HR ticket time and improve employee experience at every stage