HR helpdesk that reduces the work behind HR support

Copilot can act as an enterprise front door across multiple departments. Applaud provides the specialist HR capability behind it.

Through Applaud’s Copilot integration, Copilot can delegate HR requests to Applaud as your HR service brain — giving IT control of the front door while HR owns the knowledge, processes and actions behind the experience.

Applaud can also work through Teams, Slack, Moveworks and Outlook, as well as its own web and mobile experiences.

No. Applaud is technology agnostic and is designed to connect the systems you already use.

It joins HR data, knowledge, case management and other enterprise tools together, giving employees a consistent service experience while your existing systems continue doing what they do best.

No. Applaud meets employees in the channels they already use, including Teams, Slack, Outlook and mobile. 

That means you can improve HR service without relying on everyone adopting another destination. 

It goes much further than answers.

Applaud can prevent routine requests becoming cases, gather missing information, build case plans and use AI agents to complete appropriate tasks across connected systems — taking repetitive operational work off the HR team.